Right Seat

A brain on top of your flight school.

Full read access to every booking, aircraft, student, invoice, and maintenance record. Surfaces upcoming gaps before you spot them. Acts on your behalf when you say go — with a confirmation gate on every write.

WHY THIS ONE'S AN ADD-ON

We're not in the business of gating modules.

The base subscription includes every operational feature. Scheduling. Billing. Training records. Maintenance. Compliance. Reports. We've never charged extra for an additional user, an extra dispatcher, or for a compliance feature — and we're not going to start.

AI is the one exception, and only because the math actually demands it. Every conversation with Right Seat (powered by the FlightOps Engine) runs against a real per-token bill from Anthropic. We can't absorb that into the seat fee without raising the seat fee for schools that don't use AI at all — which is exactly the kind of cross-subsidy we built Av8Book to avoid.

So Right Seat is opt-in, billed separately, and capped against your monthly AI budget. If you never use it, your base plan doesn't change. If you do use it, you pay for the slice of compute you actually consumed — not someone else's.

TWO TIERS OF AI INSIDE AV8BOOK

Help Chatbot is free. Right Seat is the next level.

Both exist for a reason. One helps you use the product; the other analyses your business.

INCLUDED IN EVERY PLAN
Help Chatbot

A small, fast assistant grounded in our help articles and FAQ. Answers "how do I cancel a booking" or "where do I find the audit log". Available to every customer at no extra cost.

  • → Optimized for speed and low cost
  • → Knows our product, not your data
  • → Read-only; cannot make changes
  • → Pennies per conversation — we eat it
OPTIONAL ADD-ON
Right Seat

A reasoning model with full read access to your school's live data and a curated set of write tools (always gated by Confirm). Answers questions about your business and drafts actions on your behalf.

  • → A reasoning model that thinks in multiple steps
  • → Knows your full org — every booking, invoice, squawk
  • → Proposes write actions (cancel, ground, notify) behind Confirm
  • → Daily 6 AM briefing email
  • → Billed as a monthly add-on; capped by your AI budget
WHAT IT DOES

Business insights, not feature toggles.

Real examples of questions Right Seat can answer in seconds, and actions it can draft on your behalf.

QUESTION
"What gaps do I have next week if Mike's on vacation?"

Right Seat cross-references the vacation calendar, upcoming 100-hour inspections, open grounding squawks, and existing booking demand — and tells you which days will be tight, by tail number.

QUESTION
"Who hasn't flown in six weeks?"

Returns a ranked list of dormant students with last-flight date, balance, and certificate level — the data you need to draft a re-engagement plan instead of guessing.

ACTION
"Cancel all of Maria's appointments next week."

Proposes the full list of affected bookings + cancellation-fee impact. You click Confirm. Then it asks whether to send each student a personalised apology + rebooking link — second Confirm gate.

ACTION
"Ground N172AV — propeller strike."

Shows the next 14 days of bookings on that tail and the students affected. After you Confirm, the aircraft is flipped to grounded; bookings stay where they are so you can decide which to move.

BRIEFING
"Daily 6 AM briefing email."

Every morning the agent re-scans capacity, compliance risk, dormant students, and revenue anomalies — then sends owners + admins a 350-word summary of what to act on this week. Skip mornings you don't want it via Settings → Right Seat.

QUESTION
"Is revenue trending oddly this month?"

Looks at your last 12 weeks of revenue, spots the weeks that don't fit the pattern, and tells you how far off they were — so you know where to dig.

CONFIRMATION GATE

The agent proposes. You confirm.

Right Seat never mutates anything on its own. Every write tool returns a structured preview — "here's the booking I would cancel, here are the affected students, here's the fee." You click Confirm to authorize, or Cancel to back out.

This is enforced in the controller, not just the UI. There is no configuration that grants the agent direct write authority, and there never will be. Every confirmed action lands in your audit log next to the staff actions you take yourself — "who authorized this" always has a real human answer.

PRIVACY & DATA

Your data, your org only.

  • Org-scoped at the database layer.Every tool the agent uses is hard-scoped to your organization. There is no configuration, prompt, or jailbreak that lets it see another school's data.
  • No training on your data. Conversations are sent to Anthropic only at the moment of a request, used to generate that single response, and not retained for training.
  • Capped by your AI budget. Your existing AI monthly budget setting hard-stops Right Seat the moment month-to-date spend crosses it. A runaway day can't surprise you on the invoice.
  • Full audit trail. Every action it takes is on the permanent record — who confirmed it, what changed, and when.
  • Per-user permissions. Owners control who can chat with Right Seat and who can confirm write actions, on a per-person basis.

Available as an add-on.

Pricing is still being finalized — we're calibrating against real-world usage on early-access schools. Reach out and we'll include you in the rollout.